15% discount on the Arabica Puro tasting pack | Discover La Genovese's "anniversary" blend with 10% discount
Worldwide Delivery DHL Express
Mon-Thu: 9 am - 3 pm, Fri: 9 am - 2 pm CET

Shipping information

Orders placed on working days from Mon.-Fri. Orders placed by 1:00 p.m. will be shipped the same day.

Worldwide-DeliveryWorldwide-Delivery

• We ship worldwide with DHL Express
• Fast delivery within 2-3 days
• We accept PayPal, credit cards (VISA, Mastercard and American Express), ApplePay and AmazonPay.
• The minimum order value is $ 50,00
• Depending on the country of delivery and selected items, the corresponding shipping costs will be displayed directly in your shopping cart

 

Informations on potential customs fees and duties

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country.
These charges will typically be due once the shipped goods arrive at the country of destination and are not included in the product price or shipping and handling cost.
They are the buyer’s responsibility as we are only charging the transportation fee for your order.
We do not have any responsibility on these additional charges that may apply.
You may check with your country’s customs office to determine if there will be additional costs.

The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products.
If a product is seized and destroyed by the customs, we will not be responsible for the losses, product, or shipping refunds.

If you refuse the shipment because of these charges, or if an order is rejected by customs due to item restrictions, or if the order is returned because the local post is unable to locate your address, we can refund you for the cost of the products (which does not include any shipping or return shipping fees) once the package is returned and processed by our warehouse.
Please note that packages returned by customs can sometimes take a very long time to return.

For worldwide deliveries, the return shipping costs are at the customer's expense.